Portfolio Highlights

Relaunch Send and Request Money

Changed PayPal's pricing structure from account-centric to product-based to overcome #1 barrier to adoption--fee transparency.

Established products as enduring company priority, driving over 100% YOY growth in Y1, and 70-80% YOY growth in Y2, Y3.

Revamp PayPal Account Experience

• Led company-wide effort to replace 10+ year old legacy experience

• Secured broad-based company sponsorship to hire new PM team and partner with technology org to develop new API layer powering experience

• Developed Node.js web development paradigm to reduce minimum project time from 9 months to 4 weeks

• Created cross-sell opportunities for 5 Million MAUs, generating a 20% increase in CLV over 2 years.

International Subscriptions at Roku

• Transformed US-centric product to drive relevant local subscription purchase experiences in key growth markets

• Moved from US acquiring to global acquiring network to improve authorization rates by 20% in Latin America.

• Grew Latin American subscription purchases by over 1000% YOY in Y1, and mid-triple digit growth in Y2, Y3

• Grew European subscription purchases by 400% YOY in Y1, and triple digit growth in Y2

Enterprise Product Management Instruction

• Developed tailored curriculum to meet specific needs of multiple enterprise clients.

• Led student cohorts through a comprehensive product management curriculum to up-skill employees transitioning into the role.

• Delivered 1 week bootcamp sessions on site to rapidly instill product management best practices in ideation, planning, team effectiveness, and measurement